Tutorial

  1. Open the NOEs Feature: Open the main Menu & tap NOEs.  

  2. Enter details: Name, location, email, phone number, date, and territory number if
      possible. 

 3.  Notes: Add the scriptures discussed, publications or video names to maintain clear notes
      for future.

  4. Record Attributes and Special Notes: Record helpful household information, such as
      marital status & number of children. Use Notes field to write any meaningful information.

  5. Attach Supporting Files: Attach any photo, document or voice note if needed.

  6. Set a Return Visit: In Set Return Visit section-

• • Select the return visit date and time
  • Choose the desired follow-up interval
  • Enable Notify Me to receive a reminder before the appointment
  • If required enable Notify to send a reminder to householder 

  7. Indicators: Choose the appropriate ministry indicator

• • Open for Encouragement - will be visible to other service group members  
  • Do Not Contact - will not be visible to other service group members

  8. Set the Progress Level:

• • Seed – An initial witness has been given and future visits can help build interest. 
  • Water – The individual has responded positively to Bible discussions and continued
    encouragement is appropriate. 
  • Growth – A Bible study has begun or meaningful spiritual progress is being made.

  9. Review & Save:

      Before saving, tap Review in the top right corner to verify all the details entered.
      Then, tap Save in the top right corner.

10. Your Notice of Event will be automatically added to your Field Log.

      Creating detailed Notice of Event helps preserve every meaningful conversation,
      improves continuity, and supports more effective return visits.

   1. Open Messages: Open the D2D Ministry App and navigate to the
       Messages feature.

  2. Enter the Location:

• First, enter the street address for the house.
• For example, enter: 111 Example Street.
• Then enter the city, state, and ZIP code.
• This information associates the message with the specific location where the
  message will be delivered.

  3. Check Memory:

• Before creating your message, check the Memory Usage section.  
• Here you'll see how much storage space is currently being used and
  how much memory remains available. 
• If your device is running low on storage, you can review previously recorded
  messages and delete videos you no longer need.
• This will create space for new messages.

  4. Select Your Message Type:

      Next, select the type of message you want to create.   
      You have three options: Text, Audio, or Video.

• If you select Text, you can create a message using text only.
• If you select Audio, you can record a new audio message. You'll also
  see previously recorded audio messages that can be selected or used as
  a reference when creating a new message.
• If you select Video, you'll have access to previously recorded video messages.

      You can select an existing video or record a new video message. Once your new
      video has been recorded, save it to your message.

  5. Add an Attachment:

• You can also include an attachment with your message.
• Select Add Attachment, then choose the file or material you want to include.
• Attachments can provide additional information to support the message
  you're sharing.

  5. Activate Response: if you wish to provide a way for householder to respond. 

  6. If the response is active, choose the response type. 

  7. Open: Allow householder to response freely in the space provided in the Portal. 

  8. Custom: Create a list of multiple choice responses the householder will be limited to
      select as their response. To create custom responses, select +Add New, type your
      response, then Save. 

  9. Associate Message with a QR:

• Next, associate your message with a new unused QR code.
• Using an unused QR Code, scan and confirm.
• Note, once scanned using the phone camera feature - QR code will direct
  the householder to a secure portal where the associated message may be
  read, heard, or viewed.  

10. QR Label may be applied to the door, or material or literature left.

11. Save Your Message:

• Review your address, message type, recording, attachments, and QR code.
• When everything is correct, select Save.
• Your message is now created and associated with the selected location and
  QR code.
• Note, If the householder wishes to continue communicating with you, the
  QR Code can also be rescanned once the householder downloads the
  D2D Ministry App and add you as a contact to begin chatting.

   1. Open Return Visits: From the Main Menu, select Returns to access your  
      return visits. 

   2. Access Your Return Visits: Access your active & incomplete return visits here
      all in one place.

     
      Tap on any return visit to access it & display the available details.

  3. Complete a Return Visit: Choose from two options- Complete Return or 
      Schedule another Return.             

      a)  Tap Complete Return at the bottom of the page.
      b)  Add Note to document details from your visit.
      c)  Tap Submit to save 

      It can be reviewed later in the Return History.

  4. Creating Another Return Visit:

        a) Tap Create Return at the top of the page.
       b) Select Enter Details, and then select New Return Visit.
       c) Enter the appropriate information & schedule the next return visit.

      This allows you to maintain a continuous history of your visits with the
      householder.

  5. Viewing Return Visit History: Tap the Blue Clock tab at the top of the page to 
      review the history of your visits with that particular stakeholder.

  6. Managing Incomplete Return Visits: To configure who receives your incomplete Returns-

• Go to Settings from the main menu, then select Incomplete Returns.
• Select the appropriate Service Group, or the group that includes Pioneers.
• Tap Save to save the changes.

      The D2D Return Visit feature makes it easy to manage your return visits from 
      start to finish. You can active & incomplete returns, document each visit,
      create new return visits, review your return histroy & share incomplete returns
      with the appropriate service group. With just a few taps. D2D helps you keep
      your return visits organized & makes it easier to follow & continue the conversation.

  1. Open the Do Not Call Feature: Open the D2D Ministry App and navigate to the
      Do Not Call feature. 

 2. Review/Access Existing Do Not Call Records: All Do Not Call records from all  
     territories will be added by the Service Coordinator. 

     Once a Do Not Call has been entered, the record will be available to all active  
     publishers using the D2D Ministry App.

 3. Search for a Do Not Call: Tap the search field & search for existing Do Not Call  
     records.

 4. Add a new Do Not Call: If a householder requests that their address be placed 
     on the Do Not Call list, tap Add DNC at top right corner.

• After entering the information, review & tap Save at the top right corner.
• Remember, the Do Not Call feature is more than just a territory record.
• It helps us respect the wishes of householders, avoid unnecessary repeat visits,
  and keep territory information accurate for everyone working in the ministry. 

      D2D Ministry App — Organized territory information for respectful and effective
     ministry.

Chat is divided into four main tabs. Here’s how to use each one. 

   1. Chat with Active Conversations (Active Chats Tab): The first tab is reserved 
      for individuals you are actively chatting with.

      a) Select the individual’s name to open the conversation and start chatting.
      b) Select the Contact Card icon in the upper-right corner to access the
           person’s contact details or create a return visit.

   2. Start a Chat from Your Phone Contacts (Phone Contacts Tab)

• The second tab gives you access to your phone contacts.
• Contacts who are already using D2D are automatically prioritized at the top 
  of the list, making it easy to find other D2D users.
• You can select a D2D contact to start a chat immediately.
• If a contact is not yet using D2D, you can invite them to download the app and
  become a D2D user. Once they become a D2D user, the Chat feature will be available
  

  3. Communicate with Your Service Group (Service Groups Tab): 

• The third tab is dedicated to your Service Groups.
• Here, you can access the groups you are associated with and communicate
  with other members of those groups.
• This makes it easier to stay connected and coordinate with your Service Group
  directly through D2D
  

  4. Check In the Group(Other Group Tab):

      The fourth tab contains groups that you are a member of but are not currently
      actively chatting in. 

      This keeps your active conversations separate while still giving you easy 
      access to your other group conversations when needed.

      Whether you're chatting with an individual or communicating with a group, 
      D2D keeps your conversations organized and accessible—all in one place.

   1. Open Notifications: Open the main menu & tap notifications. This opens a 
      timeline of your recent app activity- simply scroll through the list to see your
      alerts.

   2. Know What Triggers a Notification: You'll receive a notification when:

      a)  You receive a new contact connection
      b)  You're added to a new group
      c)  You receive a new contact
      d)  You send or receive a new event invitation

  3. Check When an Updated Occured: Each alert includes a timestamp, so you 
      can easily track when updates occurred.

      With D2D Notifications, staying on top of your network activity is simple —  
      keeping all your important updates organized in one place.

   1. Open the Group Section: From the side Menu, select Groups to view your
      existing groups.

   2. Start a New Group:

      a) Tap the Edit Icon to make changes in a group.
      b) Delete icon to delete a Group.
      c) Tap the Leave Group icon to Leave a group.

      d) Tap Create Group to create a New Group.

   3. Add Members:

      a) Type the Group Name.
      b) Tap Select under the Select Member Section to open invite screen. The invitee 
            screen has three tabs-

• Group- Select a group to bulk-add their members into your new group.
• Contact- Select/Invite yoour contacts to become members or attendents.
• D2D- Select the D2D members you want to add to goup

       Tap Done in the top right corner once you've selected your members.

   4. Choose Attendants: Tap Select in Select Attendants section to see the list of 
       group members.

       a) Choose one or more from that list to designate as attendants.
       b) Tap the Back button to save & return to the Group screen.

   5. Save Your Group:

       a) Review your group name, members & attendants.
       b) Tap Save in the top right corner to create your new group.

      Your new group now appears in the Groups list, ready to use for invitations &
      communications across the D2D Ministry App.

   1. Open the Attendant Events: From the main menu, tap the Attendant icon to 
      view the list of events you've been invited to and asked to serve as an Attendant.

  2. Check In Guests with Scan QR Code: Tap Scan QR Code at top right corner to
      quickly scan a guest's invitation QR code and check them in.

  3. Add a Guest Manually with On-Site Access: If a guest arrives without an 
      invitation

      a) Tap On-Site Access to manually enter their information and add them to
            the event guest list.
      b) Enter the guest's full name, then provide the available contact information: 

• • Select their contact information from your device's contact list; or 
  • Enter a telephone number, if the guest is willing to provide one; or 
  • Enter an email address, if the guest is willing to provide one. 

      Then assign a security level of Low, Medium, or High, based on your pre-event    
      training and the event's established security criteria. 

  4. Manage Restricted Individuals: Tap Restricted Individuals tab to view the 
      Blocked Users list. To restrict a new individual: 

      a) Go to On-Site Access and enter desired information.
      b) Select Block, then tap Save.

  5. Manage Watch List: Tap Watch List tab to view the Watch list. To restrict a new
      individual: 

      a) Go to On-Site Access and enter the individual's name and contact 
           information, when available, including a photograph when possible.
      b) Select Access, then tap Save to add the individual to the Watch List. 

     With the D2D Attendant feature, you can efficiently manage event entry, check
     in invited guests, handle on-site registrations, and manage Restricted 
     Individuals and Watch List entries. Whether you're scanning a QR code or 
     manually adding a guest, D2D helps keep event access organized, secure,
     and easy to manage — all in one place.

  1. Open Settings: From the main menu and select Settings.

  2. Update Your Profile: 

      a) Select Profile to view and update your personal information.

      b) Tap Save Profile at the bottom to apply your changes.

      Entering your location is important — it's how your congregation's Service
      Overseer will be able to find you and activate ministry-related features in
      your app as a publisher.

  3. Reset Your Password: Tap Reset Password to update your account
      credentials. Enter your current password, type your new password, confirm it,
      and tap Reset Password to securely save your update.

  4. Delete Your Account:

      a) Select Delete Account in the settings menu.
      b) Tap Yes to  permanently remove your D2D account.

  5. FAQ: Tap FAQ to open the support portal in your browser, where you can
      browse answers to frequently asked questions about D2D.

  6. Terms and Conditions: Select Terms and Conditions to view the official legal
      agreements and guidelines for using the app.

   7. Privacy Policy: Tap Privacy Policy to review detailed information on how D2D
      handles and protects your data.

  8. Manage Notification Settings: Expand Notification Settings and tap Manage
       Notification Settings to access your device's system settings. From there, you
      can toggle app notifications and customize your alert preferences.

  9. Set Up Incomplete Returns:

      a) Select Incomplete Returns to associate specific groups with the return workflow.
      b) Select a group from the list.
      c) Tap Save to apply your selection.

      Once selected, your incomplete return visits become visible to the groups
      you've chosen.

10. Configure DNC Notifications: Do Not Call (DNC) records are sent to your Service
      Overseer.You can also select a Service Group Overseer to be notified of new
      DNCs:

      a) Tap DNC to open the list of overseers for your group  
      b) Make your selection
      c) Tap Done to finalize and save the setting.

 11. Manage Memory: Select Manage Memory to view your current storage
      allocation and available cloud space. This screen offers tips for compressing
      videos, optimizing photos & removing unused files to manage storage
      efficiently.

      With D2D Settings, maintaining your account & personalizing your app setup
      is simple. Whether you're updating your profile, configuring groups, or
      monitoring storage, each feature gives you total control — all in one place. 

      CREATING AN EVENT  

   1. Open the Events Section:

      a) Open the side navigation menu from the dashboard.
      b) Scroll down and tap Events.

  2. The Events screen has two tabs:

      a) My Event — Events you've scheduled.
      b) Invitations — Events you've been invited to.

  3. Start a New Event: In the top right corner of the Events dashboard, tap 
       Add Event.

  4. Enter the Basic Event Details:

      a) Event Name
      b) Date and Time
      c) Street, City, State, Zip Code
      d) Event Description

  5. Select Invitees: Tap Invitee to open the Invitee screen, and choose from:

      a) Select one or more groups. Everyone in the group(s) receives an invitation
      b) Contacts who aren't D2D users.
      c) D2D — shows only D2D members who are already in your contacts.

      Tap Done in the top right corner once you've selected your invitees.

  6. Assign Attendants and Configure Settings: Select one or more members 
      from your invitee list to designate as attendants, then return to the main form.

  7. Recurrence: Select how often that event is gonna happen.

  8. Event Type (Open or Private): Select either of the two options.
       a)  Open - System will allow invited guests to invite others to the Event. 
       b)  Private - Invited guests are restricted from inviting others to the Event. 

  9. Preview and Submit: Tap the Preview button in the top right corner. Review 
      the event summary & tap Submit in the top right corner to publish your event.

     ACCEPTING INVITATIONS

  1. Accepting an Invitation: Use these steps to review an event you've been invited to.

      a) Open the Events Section: Open the side navigation menu from your
          dashboard and tap Events.
      b) Access Your Invitations: Tap the Invitations tab at the top of the Events 
          dashboard to view every event you've been invited to.

     Scroll through the list and select the Invitation you want to open.

  2. Reserve Your Spot and Add Guest Details: Tap RSVP to open the registration 
      form.

      a) Tap Yes to accept the invitation.
      b) Select number of guests & their names if anyone is joining you.
      c) Tap Upload image if photo ID is required.
      d) Note the requirements if needed.

  3. Submit Your RSVP: Review everything you've entered, then tap the Submit   
      button in the top right corner to finalize your reservation.

  4. Access Your QR Invitation: Once submitted, tap Event QR Code to view the 
      QR code you'll need to gain entry to the event.

      MANAGE AN EVENT 

      Use these steps to manage an event you've created.

   1. Open Your Event:

      a) Open the side navigation menu and tap Events.
      b) Under the My Event tab, tap the event you want to manage.

  2. View Guest Locations on the Map:

      a) Tap the Map icon in the top navigation bar to see the geographic distribution 
           of your invited guests.
      b) Tap the Back arrow to return to the event dashboard.

  3. Edit Event Information:

      a) Tap the Edit icon in the top right corner to open the Edit Event form.
      b) Update any details you need to: event name, date and time, address, 
           description, recurrence, event type, or attachments.
      c) Tap Save in the top right corner to apply your changes.

  4. Manage Invitees and Attendants:

  5. Invitee Details:

      a) Tap Invitee Details to see status filters — Invited, Accepted, Pending,
           Declined, Attended, Blocked.
      b) Tap the trash icon and confirm to remove someone from the list.
      c) Tap Add Invitee to invite more guests, either From Contacts (Group,
           Contact, or D2D) or From Non-Contacts.
      d) For someone you met out in the ministry who isn't in your contacts, enter
           their name and generate a QR code as their invitation. Scanning it at the
           door automatically updates their status to Attended.

   6. Attendant Details:

• • Tap Attendant Details to track your attendant list and their response
    statuses.
  • Tap Add Attendant to choose additional attendants from Group,
    Contact, or D2D, then tap Done.

   7. Set On-Site Security for Restricted Individuals: To add someone to the list:

      a) Tap Block Access to open the On-Site Access form.
      b) Enter the person's name, or tap Select user from contacts to pull their number 
           automatically.
      c) Assign a Security Level— Low, Medium, or High — and add any relevant notes.
      d) Under Action, tap Block. Add a photo if needed, then tap Save.

  8. Flag Watch List Individuals

      a) Watch list have guests who are permitted to attend the event but may need
           extra attention while they're there.
      b) Follow the same steps as On-Site Access, but choose Accept instead of Block 
           under Action. This adds them to the Watch list.